Avoid Pet Purchase FraudProtect you and your pets from fraud. Click Here to learn more about puppy purchase scams.
Moving Pets and Frequently Asked Questions & Flight Facts
Q. Where will my pet travel in the aircraft?
A. Your pet will travel in a pressurized, heated and ventilated cargo hold of the aircraft, located just below the passenger compartments. Tie-down straps secure the travel container to the decking of the cargo compartments.
Q. How Much Will It Cost?
A. Our pricing structure is service activity based. After we receive your request for an estimate either via phone or online, a Pet Move Specialist will review the gathered information and provide you with an itemized, as well a personalized, estimate for your consideration. For your convenience, Air Animal accepts most major credit cards: VISA, MasterCard, Discover, and the American Express Card.
Q. What sort of travel container should my pet be transported in?
A. A pet from North America travels in a plastic container while those from the United Kingdom, Ireland and South Africa travel in wooden boxes constructed to the dimensions of the pet. Regulations require that your pet be able to stand erect, turn comfortably and lie down with ease in the shipping container.
Q.Is Air Animal able to provide my pet with the appropriate shipping container/flight kennel?
A. Of course we can through our Home Delivery pre-flight conditioning program you can receive the flight kennel at your home in the USA 7 - 10 days prior to the actual flight of your pet for pre-flight conditioning.
Q.What can my pet travel with inside its shipping container?
A. Currently, TSA rules and regulations limit the contents of the flight kennel other than your pet. One familiar object (such as a T-shirt or towel) may accompany the pet in its flight container in addition to the required water dishes.
Q. Should I do anything special to prepare my pet for flight as it relates to food and water?
A. Familiarize your pet with the shipping container he or she will be traveling in a few days in advance of your trip. Reduce the amount of food you give your pet prior to the actual flight to avoid any potential gastrointestinal distress and help keep the travel container free from waste. The primary concern during flight is adequate water intake to maintain proper hydration.
Q. How are pets handled at transfer airports?
A. With the emergence and prevalence of animal care lounges, animal hotels, and animal transit facilities at the world's major international airports, the pet who requires a transfer during its global journey is cared for between flights by dedicated airline animal care professionals who understand the needs of the traveling and relocating family pet. The scheduled stops are for the comfort of the pet, allowing adequate food & water intake.
Q. Should my pet receive sedatives, tranquilizer, antihistamines, anti-anxiety or other drugs prior to flight?
A.Absolutely NOT ! Nothing should be administered to your pet to reduce its ability to respond to its environment. Veterinarians around the world recognize the inherent dangers of tranquilizers, sedatives, etc. as they my alter the pet's physiological responses to flight.
Q. Will my traveling and relocating pet be stressed during the flight, and are there any post-flight effects?
A. Given pre-flight conditioning to the travel containers and reduced food intake,stress upon the pet is minimal and usually involves no post-flight effects. The captain of the aircraft flying your pet is given a manifest of what is aboard the aircraft during flight. The temperature of the bulk bin is controlled by the captain and the flight crew, assuring safe transport of your family pet.
Q.When will my pet be able to fly and when is flight not possible?
A.The airlines accept pets as either accompanied baggage or as unaccompanied air cargo shipments. They will impose embargoes and suspensions based on ambient temperatures on the ground at either origin airport, transfer station, or destination airport. The generally accepted temperature window for shipping pets is between 20° Fanrenheit and 85° Fahrenheit. The temperature restrictions, suspensions and embargoes are for the welfare of the animal passengers.
Q.If required, how will my pet deal with quarantine? (Some countries include: Australia , New Zealand , Singapore, Malta , etc.?
A.With no perception of time, the pets handle the various quarantine periods with surprisingly good outcomes. The dedicated animal care professionals at the various quarantine stations we have encountered around the world take their jobs seriously and care for your pet in a proper, conscientious, responsible and professional manner.