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Hurricane Eta

Due to Hurricane Eta’s path toward Tampa, FL, Air Animal’s office will close at 1 p.m. ET Nov. 11, 2020. We expect to reopen at 8 a.m. on Nov. 12. Please visit to request a pet move proposal. If you have a move in progress, please reach out to your pet move manager for assistance. Their phone numbers are listed in your pet move documents. Thank you.

Pet Travel News

Learn More about Pet Travel and Pet Moves

Moving Pets by Ground during COVID

domestic pet shipping,domestic pet transport,ground transport,international pet shipping,international pet transport,pet ground transport April 15, 2020

Air Animal’s dedicated pet move managers are providing clients with custom pet ground transport solutions for their pets because many of the world’s passenger airlines are not accepting pet air cargo bookings. 

The “Wicket Mischief” ground transport move from New Haven, CT to Redmond, WA was one for the books according to pet move manager Jessica de la Nuez.

“Mischief’s Mom warned me that the cat was feisty. And she really was. She only calmed down if her brother, a big German shepherd named Wicket was right next to her. They left Mar. 19, made good time on their private van ride and arrived Apr. 2,” Jessica said.

Ground transporters text photos and updates to pet owners from the road. Mischief wanted to stay in her travel kennel while Wicket had a blast playing ball.

“A significant number of these moves are corporate relocations using our experienced and licensed pet ground transport network both in the U.S. and in Europe,” said Dr. Walter M. Woolf, veterinarian and Air Animal founder.

Polka’s 974-kilometer move from Hungary to Switzerland would normally take 10 hours on the M1 highway. The peppy female border collie-shepherd mix boarded her private van on Tuesday, April 7. According to Jessica Nickler, Polka’s pet move manger, the van was stopped 15 times by authorities who reviewed all the essential service, veterinary and customs papers before allowing the van to drive on. The COVID stops and extra comfort stops for Polka added two days to the trip.

Polka’s mom, Meli, emailed Jessica some photos when her fur baby arrived. “Polka arrived after an adventurous and long journey, and upon arrival she seemed to be tired and puzzled. She did not even recognize me at the very first moment, just after she sniffed me. After stepping to the apartment and seeing her favorite ball, she began to open up in a rapid way. Our walk at the river helped a lot, too. The walk was followed by a bath and a dinner, so now she sleeps contentedly. She will be my same little pup after one to two days.”

Our website has more information about moving pets by ground in the U.S. or in Europe.

“We’ll continue working through our global network of trusted service partners, to reunite owners with their beloved pets during this health crisis. And we’ll begin scheduling pet air cargo moves when the airlines resume pet cargo flights. Everything is possible, it just sometimes takes large dashes of inventiveness and longer timelines to make it happen,” Woolf said.

Our priority is the wellbeing of our customers, our employees and your pets entrusted to our care during these challenging times. We’re operating remotely from our homes to protect our employees and serve our customers. Temporarily, our hours of operation are 10 a.m. to 4 p.m. ET Monday through Friday. Please stay in touch with Air Animal through the web site where Live Chat is available. You may also want to review our FAQ about Pet Moving During COVID Closures. We appreciate your patience. Our thoughts are with you and your family as we all work to stay safe and healthy through this worldwide health crisis.

4120 W Cypress Street
Tampa, FL 33607
(800) 635-3448

5796 Hoffner Avenue #603
Orlando, FL 32822
(407) 985-4674
(844) 632-7930

Schedule your move! Se habla Español Call 1(800) 635-3448
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