Concierge Services

De-stress your move! Choose VIP service

We've moved over 100,000 pets all over the globe and we've learned a thing or two about services that reduce stress for Fortune 500 employees, service members with PCS orders and families. That's why we offer a menu of VIP services that fits every family and every move.

U.S. Customs Clearance - Air Animal offers pet customs clearance at all major gateways for pets moving into the U.S. and pets returning to the U.S. from abroad. Learn more.

Airport Concierge - An Air Animal representative will meet you at the air cargo facility. Book early for departure, arrival or both services. Please ask your pet move manager for details. We also offer pick-up and delivery to home, pet hotel or cargiver.

International Pet Health Certificate Services - Air Animal offers expert international health certificate services in addition to our full-service pet relocations. In Tampa Bay our experienced veterinarian offers health certificate exams in our office. For clients from outside Tampa across the U.S., we complete all the complicated USDA forms and overnight them to your chosen USDA-accredited veterinarian. Learn more!

Our Air Animal Pet Moving Made Easy^® Portal offers mobile and desktop concierge service exclusively for Air Animal clients. Complete our online request. Then book your move and make a deposit or pay for your international health certificate and we'll email your Air Animal Portal access information. Air Animal clients also receive exclusive regular PAWS email updates with itineraries, timelines, to-dos and links to update information inside the Air Animal portal.