Pet Travel News

Learn More about Pet Travel and Pet Moves

Meet Aero, Future Super Hero

Air Animal Charity August 11, 2020

This beautiful yellow Labrador retriever named Aero is enrolled in Southeastern Guide Dog preschool and proudly sponsored by Air Animal® Pet Movers.

Charity of Choice

Aero recently went home with her puppy raiser to start her journey toward superhero status! Aero’s volunteer puppy raiser will be spending the next year teaching basic obedience and house manners until Aero is ready to come back to Southeastern Guide Dogs for evaluations and formal training.

Southeastern Guide Dogs serves those who cannot see and those who have seen too much. Southeastern Guide Dogs offer dogs and services at no cost to people who need them across the United States. Their breeding and training facility in Palmetto, Florida is one of the most advanced in the world. They raise and train “elite working dogs that provide life-changing services for people with vision loss, veterans with disabilities and children with significant challenges such as vision loss or the loss of a parent in the military.” Training and caring for one dog for life is a $60,000 investment.

Our staff toured the campus and attended “Beyond the Dark” to understand more about the organization, its mission and its capabilities. Watch our News Blog for occasional Pupdates!


Summer Temps Can Restrict Pet Moves

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Many airlines halt pet moves during the hottest months of the year to keep pets safe.

Generally, pet moves may be restricted April through October in the Northern Hemisphere and October through March in the Southern Hemisphere. That means pets can’t fly if the ground temperature at the departure or destination is higher than 80 to 85 degrees Fahrenheit depending upon the breed and the airline. Our pet move managers create safe plans to move pet pals. Nothing is impossible. Sometimes it just takes a bit of time and a lot of creativity.

For your convenience our online request for proposal is available anytime 24/7. No need to call. When you submit a request, your pet move manager will be assigned and reach out to you by email on the next business day. 


Pets Are Moving: 10 New COVID-19 Pet Moving FAQs

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Your Global Pet Moving Situation Report

The truth be told, isn't the statement "we're all in this together" valid and correct?

Let's be honest with each other and work together. Please consider your dedicated, resourceful pet move manager and Air Animal as your pet move advocates.To learn more about the best way to begin your pet move, please watch the video on our home page.

In spite of daily challenges outside our control such as cancelled passenger reservations and flights, courier delays, cancelled air cargo bookings, USDA staffing issues, limited air cargo capacity, change of aircraft…we will get your pet to your new home. We are professional. We are experienced. And we are committed to transporting your pet safely.

Thank you for the confidence you have placed in your pet move manager and Air Animal, your pet’s best friend when relocating. Pet Moving Made Easy ® is our focus, our passion, our promise and your peace of mind.  Always has been, always will be.

Walter M. Woolf, VMD, President & CEO
July 2020 Tampa, Florida 

10 New COVID-19 Pet Moving FAQs

1. What safety and sanitary precautions are being taken at the air cargo facilities to ensure my pet won’t catch COVID-19?
Airlines and Air Animal’s global network of trusted service partners use cleaning, social distancing, masks and gloves as recommended by public health officials in their regions. See question 3 for additional information.

2. How do I coordinate my travels with my pet’s travels if I have to be quarantined for 14 days post flight and travel? 
In this case we recommend booking a VIP door-to-door move so your pet can be delivered to your door and transferred to you using social distancing precautions, masks and gloves. If you move ahead of your pet we can arrange professional pet care at origin or destination and your pet can join you when your quarantine is over.

3. Can my pet get COVID-19 from another pet?
Unlikely. Based on the limited information available, the risk of animals spreading the virus to each other and people is considered low. COVID-19 infections have been reported in a small number of animals around the world that had close contact with a person sick with COVID-19. At this time, routine testing of animals is not recommended by the U.S. Department of Agriculture and the Centers for Disease Control. 

4. Are airlines, air cargo services and airports reopening for pet flights?
Air Animal’s dedicated and experienced team of pet move managers moved over 100 pets March through May during the COVID-19 world health crisis. We’re moving more pets every week as airlines begin to accept pet flight bookings to many of the world’s major destinations . We strongly recommend contacting us early giving us time to review your pet’s vaccinations and be ready for when a flight becomes available. Airlines are resuming flight schedules to major destinations gradually.

5. Online flight schedules do not list the airlines air cargo freighter fleet.
Correct. That’s why working with experienced pet movers at Air Animal makes your move easier because they can see those schedules and they manage logistical details like this for you.

6. What happens if my pet’s flight is cancelled?
When a flight is cancelled, all booked air cargo shipments cancel--including your pet’s booking. Similar to passenger reservations, an air cargo booking is not a guarantee of a flight. When a pet’s flight cancels, Air Animal’s experienced pet move managers and our global network of trusted service partners will implement a back-up plan. If needed they will offer additional solutions to relocate your beloved pet on the next suitable transport.

7. Can you arrange for my pet to fly on my flight? I see online a flight is available; why are you telling me my pet cannot be on my flight?  
Airlines decide if pets may fly on specific flights and how many may fly. Sometimes this is based on overall weight of the plane and sometimes it’s based on the size of the pet travel kennel. During the summer, some airlines stop pet flights when air temperatures at origin and destination climb above 80 degrees Fahrenheit. For U.S. moves, ground transport may be the only option available. That’s why working with experienced pet movers at Air Animal makes your move easier. They manage details like this for you.

8. My pet is small and traveling in the cabin with me. My flight was cancelled and my pet’s travel certificate will expire before my flight is re-scheduled. Do I receive an automatic credit or will you work with me to re-issue the international travel certificate? 
It’s our pleasure to work with you creating the correct travel documents for your pet. Every case is different. Please contact our pet export document office.

9. Is cross county ground transport safe? What is the difference between “solo ground transport” and “shared ground transport?   
Ground transportation in the U.S. is a safe option for your pet. A solo ride is just that. Pets from one family are in the vehicle. During shared rides, several pets share the journey and are dropped off at various points along the way. All rides follow COVID-19 cleaning and safety protocols.

10. Will my pet have adequate water to drink while being transported? How do you avoid the water being spilled while in transit? 
Before the move, you’ll receive instructions for keeping your pet comfortable in the travel kennel. We recommend filling the water bowls with water and freezing them. This ensures your pet will have plenty of water as the ice melts.


Important Information About Adopting, Rescuing or Buying Puppies or Kittens on the Internet

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Thank you for visiting our website about moving your pet. Our experienced pet move managers have been helping relocating families move their pets to their new homes since 1977. If you are thinking about adopting, rescuing or purchasing a puppy, kitten, or other live animal over the Internet and you are seeking transport to your home, we suggest you check the International Pet & Animal Transportation Association website for a transporter.

Be aware! Scammers use the Internet to take your hard-earned money by offering puppies, kittens, teacup or toy dog breeds, parrots, monkeys and other birds for bargain prices. Don’t fall for it. Learn more by carefully reviewing our Don't Be Fooled page on this website. You can report fraud to the authorities using links you will find there. We also have a link to purchase a puppy from reputable AKC-registered breeders.

If your family is relocating and taking your pet along, please complete our online request for proposal. No need to call. You'll hear from your assigned pet mover within two business days and your individualized proposal will arrive by email. We look forward to helping you move your pet.

Air Animal Offices Scheduled to Re-open Aug. 3

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Team Air Animal is working from home and here to help you relocate your pet. Beginning Monday, August 3 we return to our offices in Tampa and Orlando during regular business hours—8 a.m. to 5 p.m., Monday through Friday.

We’re taking special precautions during the health pandemic to keep everyone safe and healthy. We’re phone, email and Zoom-friendly for your convenience. Please schedule an appointment to visit. When you arrive, please call us from the parking lot. One of our team will open the door for you.
The office phone numbers are:
Tampa –813-879-3210
Orlando –407-439-0724

All visitors must wear masks, sanitize their hands before entering, avoid bringing unnecessary items into the office and strictly observe social distancing guidelines. Also please don’t bring children or other people along. We’ve added sanitizing stations throughout our offices for your convenience.


PennVet Working Dog Center Training Dogs to Sniff Out Covid 19

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Researchers are working to train dogs to sniff out cases of COVID-19. If the dogs can successfully detect someone with or without symptoms, they could be deployed to hospitals and transit hubs in months.

“They do a lot of other diseases, we're pretty confident that they can do [COVID-19],” one doctor tells CBS News. See the full story.

The Pennsylvania School of Veterinary Medicine Working Dog Center is a long-standing charity of choice for the Air Animal team. The center has trained dogs to detect diabetes issues, ovarian cancer and other human diseases. The tandem goal is to create electronic detection devices that are a sensitive as a dog's nose.


Air Animal Closed for U.S. Memorial Day Holiday, New Hours May 26

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Air Animal will be closed on Monday, May 25 for the Memorial Day holiday which honors the lives of U.S. armed forces who have died in service to our country. We will open Tuesday, May 26 at 9:30 a.m. ET.

Worldwide, passenger airlines are slowly increasing the number of flights for pet air cargo to major destinations, and we are beginning to book pet moves. Our staff continue to work from home and are available to serve you 9:30 a.m. to 4:30 p.m. ET, Monday through Friday.

Please stay in touch with Air Animal through our web site. You may also want to review our FAQ about Pet Moving During COVID Closures . We appreciate your patience. Our thoughts are with you and your family as we all work to stay safe and healthy through this worldwide health crisis.

4120 W Cypress Street
Tampa,FL 33607

5796 Hoffner Avenue #603
Orlando, FL 32822


Ramping up for 2020 Pet Relocations

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We’re getting into the summertime pet relocation season swing—a bit more slowly than usual with Covid concerns still with us. It’s time to call us if you’re considering options to relocate your pet during the next few months. “Every move is unique. Each family’s needs are different,” says Cory Robinette, Air Animal’s COO.

Three major airlines again accept pet air cargo reservations. That’s great news. Those same airlines are also implementing heat embargoes to assure pet safety and health in the northern hemisphere. That means pets can’t fly if the ground temperature at the departure or destination is higher than 80-85 degrees Fahrenheit depending upon the breed and the airline. Our pet move managers will be able to create a safe plan to move your pet pal.

Our friends from Britain, Canada and the European Union are beginning to return home. Give us a call early so we can help you get your furry, feathered or scaly pet home. Overseas destinations will require logistical know-how and advance planning. Currently, Air Animal’s west coast U.S. service partner is arranging pet border crossings with pick-up within the foreign trade zone near Vancouver. Toronto, Montreal and all the crossings eastward are closed through June 30.

Pet scammers are very active in the summertime, too. This year the gambit is “get a pet to keep your kids busy or relieve your boredom.” This is fraud. Danger sign #1 too good to be true pricing, There is no $700 Himalayan kitten or toy Husky pup and there never was. They set the hook and then ask for more money. Danger sign #2 you’re told, “We only accept wire transfers or pre-paid gift cards for payment.” Danger sign #3 there is no such thing as an air-conditioned travel kennel. Don’t buy it! If you want a pet, contact an AKC-registered breeder or visit your local animal shelter or rescue group. Check out our Don’t Be Fooled resources and information.

Schedule your move! Se habla Español Call 1(800) 635-3448