Customer Testimonials

Some Love from Our Clients!

Our clients send us updates and pics when their pet friends arrive at their new home. Opening emails like these frankly makes our day. Enjoy!

Atlanta to Sweden

International Pet Moves July 29, 2020

Hi Maritza! Astrid has arrived safe and sound to Stockholm and is now on her way together with Terese to Gothenburg! She was very happy when she arrived but fell asleep as soon as Terese started driving, she is probably exhausted from her trip!Thank you for everything, it feels so good to finally be back on Sweden! Kind regards, Martin & Terese 
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New York to Singapore

International Pet Moves July 29, 2020

Pax and Surya relocated to Singapore from New York last week and were reunited with their pet parents after the required Singapore 10-day quarantine.Dear Air Animal,That’s a huge relief and a big part of our transition complete. Thanks a lot to your team too for all the care and the attention!! Anthony & Cristina, thanks for the help in New York to get the dogs started on their journey in comfort and style!And Cory, what can I say! What an adventure it’s been. We can all now relax. Your patience and persistence and positive energy has been the mainstay of this move and made it possible. Thank you for everything!! Now it only remains for me to complete my quarantine and meet up with Kartik and the dogs ??As a way of saying thanks that Pax and Surya are with us and that they are lucky to have so much care and attention from so many people along the way, Kartik and I donated to a dog charity in Singapore. So we can pass on some of that love. With warm wishesKavita and Kartik Pax and Surya 
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Los Angeles, CA to Switzerland

International Pet Moves July 22, 2020

Hi Maritza Sorry for the delay. All went super well with a Presley’s transfer and she is settling in nicely. We had to take her to the vet a few days ago as part of the registration requirement and she is doing great. Thanks to you and the team for all the great work on getting her here safely. You guys made it easy. Attached are a few pics of her recovering and enjoying life in Switzerland. Regards, Jeremy Gowler
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Beijing to Guangzhou to Singapore

International Pet Moves July 15, 2020

XiaoXiao, a male Turkish Angora,flew from Beijng to Guangzhou, China to Singapore during the pandemic. Here he is finally home after the trip and 30 days of quarantine in Singapore.  "Many thanks for bringing Xiaoxiao over and for this information. And thank you to everyone for their efforts for making this happen. We are incredibly grateful and are still in disbelief that he is actually here!Here are a few pictures and a short video - it was soon after he arrived so he is still a bit wide-eyed and anxious but you might be able to make out the purring!Thank you again!Roohi
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Indonesia to Brazil

International Pet Moves July 15, 2020

The providers for my animal transport [for Jelli and Mochi], they provided excellent support. Well done!
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Chicago IL to London

International Pet Moves July 15, 2020

Hello, Thank you so much for getting Jack home safe to us. It was the perfect ending to my daughter’s birthday. Thank youJean & Jack
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Shanghai, China to USA and Germany

International Pet Moves July 8, 2020

Large or Small, Nothing is Impossible it Just Takes a Little Time --Online request and calls to Air Animal Pet Movers from relocating pet parents and from expatriates returning home increased during the pandemic. Team Air Animal moved over 100 pets March through May. Today Air Animal® Pet Movers’ experienced pet move managers are working through the pent-up demand as flight options gradually return.In the middle of March stay-at-home orders, Air Animal organized and moved one huge Alaskan malamute and one Havanese –both out of Shanghai China. “Astro weighs about 120 pounds and has a custom-built wooden crate. His pet parents had returned to Elmira, New York leaving him with their helper in Shanghai. Astro’s flights cancelled several times, then over a weekend flights connecting through Russia and on to New York City opened up,” said Cory Robinette, Air Animal COO. “I felt good about it because Astro would be well cared for by service partners in Russia. If a flight cancelled, Astro would have the run of a farm in Russia. Everything went flawlessly. Astro arrived in Elmira after a ground transport from JFK in New York.“Milli’s flights didn’t go as planned. She left Shanghai flying into Russia but the connecting flights to Berlin, Germany cancelled three times. Her owners were thrilled Milli had a fun week on vacation at the farm in Russia. She arrived in Berlin—on a German holiday, no less--happy and healthy,” Robinette added.“The knowledge and resources we’ve gained over 43 years has been tested during the pandemic. We’ve learned new tricks and we’ve had the pleasure to work with new service partners who treat our clients and their animals like the valued family members they are,” said Dr. Walter M. Woolf, Air Animal founding veterinarian and president.  Air Animal’s team is moving more pets every week as airlines begin to accept pet flight bookings to many of the world’s major destinations . They strongly recommend contacting them early giving the team time to review pet vaccinations and be ready when flights become available. “We move members of the family. We handle the details so their furry, feathered, scaly or wet best friends arrive healthy and happy after their travels. We’ve learned that repeating information in as many channels as possible reduces anxiety and manages expectations,” said Woolf.
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