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Customer Testimonials

Some Love from Our Clients!

Our clients send us updates and pics when their pet friends arrive at their new home. Opening emails like these frankly makes our day. Enjoy!

Texas to Thailand

International Pet Moves February 18, 2020

(Bailey shared a lot more you can read on Yelp. Thanks Smith Family!)Yelp Review SnapshotAs every pet owners treat their dogs as family member, I am so thrill to have Air Animal shipped my 2 dogs from Texas to Thailand.After months of extensive research to find the pet shipper to ship my dogs from San Antonio, Texas to Bangkok, Thailand, I chose Air Animal in Florida.  Here are the reasons I chose them:- Ms. Maria Holt had been the only one I talked to at Air Animal. Other pet shippers you will talk to one person then when you agree to do business with them or give them deposit down then you will be assigned to the new person.- The transparency in the aspects of the process, the price, what will you get with that price and Maria herself.- Easy to deal with. I communicated with her through emails most of the time and she answered quickly.Gracie, Bella, Bailey and John Smith

Miami, Florida to St. Thomas, U.S. Virgin Islands

Domestic Pet Moves December 10, 2019

Frankie, Kita, Daisy, & JulietThank you so much for helping me through the process and keeping me calm.  Also for being on top of all paperwork and stuff.You have no idea how much you helped me through this.Thank youLisa & Alex

Winston-Salem, North Carolina to Singapore

International Pet Moves November 19, 2019

Maximus & ZoeHi Cory,Max and Zoe were delivered on Saturday without any issues.  They both have slept a LOT since they got “home” as I am sure there was a lot of stress over the course of the transportation.  Other than being really tired, they are both great and are settling in nicely.Thank you for all of you and your team’s assistance to get them transported.  I really appreciate all of the effort.  And, I appreciate with all of your help dealing with the various logistics in the US getting them ready to go.Kindest regards,Jeanne

Epalinges, Switzerland to Irvines, California

International Pet Moves November 8, 2019

Tigrou and LibelluleWanted to send you an email to thank you and the team for the incredible support you gave us and Tigrou/Lili in this long and painful journey!! They’re really well and already totally adapted to the new place. Sure it is also linked with your high quality service as when they arrived the first day, they were totally relaxed! Again big congrats and thanks a lot for their well-being!Sincerely,Dan

Chicago, Illinois to Honolulu, Hawaii

Domestic Pet Moves October 16, 2019

MoeThanks Cathy for all your help with the move! Honestly could have not done this without you. Moe was released from quarantine last Sunday and he is loving it here! Here’s a pic of us on Moe’s first beach visit.

Austin, Texas to Pleasanton, California

Domestic Pet Moves October 9, 2019

Spot and ChiChiHi Cathy,Thanks for checking up with me. Spot and ChiChi are doing great.I have left a 5-start review.  It was really a great experience to have them transported through Air Animal!Best,Yanpeng 

Boston, Massachussets to Mila, Italy

International Pet Moves October 2, 2019

ZoeyWe are both so very happy to have Zoey here with us!! Thank you and the rest of your staff for making sure she was brought here safely. Zoey's first day went very well, and we are hopeful that her adjustment to the city life will be smooth.:) Heidi
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