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Customer Testimonials

Some Love from Our Clients!

Our clients send us updates and pics when their pet friends arrive at their new home. Opening emails like these frankly makes our day. Enjoy!

Indonesia to Brazil

International Pet Moves July 15, 2020

The providers for my animal transport [for Jelli and Mochi], they provided excellent support. Well done!

Chicago IL to London

International Pet Moves July 15, 2020

Hello, Thank you so much for getting Jack home safe to us. It was the perfect ending to my daughter’s birthday. Thank youJean & Jack

Shanghai, China to USA and Germany

International Pet Moves July 8, 2020

Large or Small, Nothing is Impossible it Just Takes a Little Time --Online request and calls to Air Animal Pet Movers from relocating pet parents and from expatriates returning home increased during the pandemic. Team Air Animal moved over 100 pets March through May. Today Air Animal® Pet Movers’ experienced pet move managers are working through the pent-up demand as flight options gradually return.In the middle of March stay-at-home orders, Air Animal organized and moved one huge Alaskan malamute and one Havanese –both out of Shanghai China. “Astro weighs about 120 pounds and has a custom-built wooden crate. His pet parents had returned to Elmira, New York leaving him with their helper in Shanghai. Astro’s flights cancelled several times, then over a weekend flights connecting through Russia and on to New York City opened up,” said Cory Robinette, Air Animal COO. “I felt good about it because Astro would be well cared for by service partners in Russia. If a flight cancelled, Astro would have the run of a farm in Russia. Everything went flawlessly. Astro arrived in Elmira after a ground transport from JFK in New York.“Milli’s flights didn’t go as planned. She left Shanghai flying into Russia but the connecting flights to Berlin, Germany cancelled three times. Her owners were thrilled Milli had a fun week on vacation at the farm in Russia. She arrived in Berlin—on a German holiday, no less--happy and healthy,” Robinette added.“The knowledge and resources we’ve gained over 43 years has been tested during the pandemic. We’ve learned new tricks and we’ve had the pleasure to work with new service partners who treat our clients and their animals like the valued family members they are,” said Dr. Walter M. Woolf, Air Animal founding veterinarian and president.  Air Animal’s team is moving more pets every week as airlines begin to accept pet flight bookings to many of the world’s major destinations . They strongly recommend contacting them early giving the team time to review pet vaccinations and be ready when flights become available. “We move members of the family. We handle the details so their furry, feathered, scaly or wet best friends arrive healthy and happy after their travels. We’ve learned that repeating information in as many channels as possible reduces anxiety and manages expectations,” said Woolf.

Bangalore, India to London, UK COVID Pet Relocation

International Pet Moves June 4, 2020

Nothing is impossible, it just takes patience and time. Qatar Airways offered a rare flight from Bangalore during the COVID-19 shutdown. Cory Robinette was able to book Archie through to London, UK. His pet parent, Michael wrote: Thank you so much for getting Archie home to England. He is fit, full of life and already enjoying the English country side. 

Texas to Thailand

International Pet Moves February 18, 2020

(Bailey shared a lot more you can read on Yelp. Thanks Smith Family!) Yelp Review Snapshot As every pet owners treat their dogs as family member, I am so thrill to have Air Animal shipped my 2 dogs from Texas to Thailand. After months of extensive research to find the pet shipper to ship my dogs from San Antonio, Texas to Bangkok, Thailand, I chose Air Animal in Florida.  Here are the reasons I chose them: - Ms. Maria Holt had been the only one I talked to at Air Animal. Other pet shippers you will talk to one person then when you agree to do business with them or give them deposit down then you will be assigned to the new person. - The transparency in the aspects of the process, the price, what will you get with that price and Maria herself. - Easy to deal with. I communicated with her through emails most of the time and she answered quickly. Gracie, Bella, Bailey and John Smith

Orlando, Florida to London, United Kingdom

International Pet Moves January 27, 2020

Doodle Hello, Doodle arrived safe and sound and was back to her normal self almost immediately upon getting home. Thank you so much for all of your help. Having never done this before and not knowing what to expect, I was very nervous and had lots of questions. I appreciate you being readily available to clearly answer those questions and provide detailed emails to follow. Thank you again and we hope you have a wonderful new year. Kind regards, The Tester Family

Toledo, Ohio to Warsaw, Poland

International Pet Moves January 13, 2020

Clifford Hello, I just wanted to thank you for delivering my dog to Poland. He arrived to my parents on Jan 10th. Cliff was a little thirsty from the flight but is doing very well otherwise. He is being himself and begging for food as usual. Thank you so much! I have to say that service was worth every penny! I will definitely recommend you guys if someone needs pet transport. Thank you again, Luska