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Customer Testimonials

Some Love from Our Clients!

Our clients send us updates and pics when their pet friends arrive at their new home. Opening emails like these frankly makes our day. Enjoy!

Chicago, Illinois to Honolulu, Hawaii

Domestic Pet Moves October 16, 2019

Moe Thanks Cathy for all your help with the move! Honestly could have not done this without you. Moe was released from quarantine last Sunday and he is loving it here! Here’s a pic of us on Moe’s first beach visit.
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Austin, Texas to Pleasanton, California

Domestic Pet Moves October 9, 2019

Spot and ChiChi Hi Cathy, Thanks for checking up with me. Spot and ChiChi are doing great. I have left a 5-start review.  It was really a great experience to have them transported through Air Animal! Best, Yanpeng  
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Boston, Massachussets to Mila, Italy

International Pet Moves October 2, 2019

Zoey We are both so very happy to have Zoey here with us!! Thank you and the rest of your staff for making sure she was brought here safely. Zoey's first day went very well, and we are hopeful that her adjustment to the city life will be smooth. :) Heidi
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Tampa, Florida to Paris, France

International Pet Moves October 2, 2019

Coach and Samantha Good afternoon, The pups have arrived and we have made it home! Thank you so very much!! I can't tell you how much easier the have made this move for us, you are truly a life saver!! We will absolutely recommend you to anyone moving their pets and we will definitely be repeat customers!  Alexis Coach – Chihuahua Samantha – German Shepherd Move date 22/JUL
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Miami, Florida to Bangkok, Thailand

International Pet Moves October 2, 2019

Charlie Hi Jessica, Just wanted to let you know that we got Charlie about an hour ago. He seems to doing okay and is happy. Thanks for addressing my crazy questions and help keeping my anxiety low during the process. We will work with you again when it's time for us to move on to out next post!  Thank you for your help! Cheryl
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London, United Kingdom to Seattle, Washington

International Pet Moves October 2, 2019

Wallace We have moved our giant Labrador Wallace from London to Seattle recently and the experience we had with Air Animal was amazing. This was Wallace's second flight of his life and we did the first flight from Toronto to London ourselves and it was really stressful. Having Air Animal with us for this move and helping us manage it was a night and day experience! They know their stuff and are thinking about any issues with the transfer from kennel size, border processing and details, timing with your schedule and flights, as well as your pets, to ensure everything runs smoothly and they can react and pivot when things change on your end to ensure your pet is supported and being thought about the whole time. They are on hand to answer any questions and are incredibly responsive (even late at night and across different time zones!) They understand the physical and emotional needs of the pet and made sure that Wallace had time to stretch and relax before getting on the plane and did everything they could to get him to us as quickly as possible on the other side. They gave us tips on how to prepare him before the flight and acclimate him once he has landed with check ins once he had settled in. I was definitely more worried than Wallace was in the end and thankfully I had nothing to worry about :) Your animal is in excellent hands with this service and well worth the investment for your peace of mind and their comfort and safety! Thanks so much you guys xx!
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Epalinges, Switzerland to Irvine, California

International Pet Moves October 2, 2019

Tigrou & Libellule Hi Maria, Sorry for the delay but the last days were quite amazing as you can imagine. Btw, wanted to send you an email to thank you and the team for the incredible support you gave us and Tigrou/Lili in this long and painful journey!! They’re really well and already totally adapted to the new place. Sure it is also linked with your high quality service as when they arrived the first day, they were totally relaxed! Again big congrats and thanks a lot for their well-being! Sincerely, Dan
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Pensacola, Florida to Huntingdon, United Kingdom

International Pet Moves September 11, 2019

Burke & Darcy Hello, I don’t know if I’ve thanked you enough for all of the help and great work you did in getting Darcy and Burke to England. You did a fantastic job staying on top of things through the strike situation at Heathrow. Thank you so much. Chris
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