CharlieHi Jessica, Just wanted to let you know that we got Charlie about an hour ago. He seems to doing okay and is happy. Thanks for addressing my crazy questions and help keeping my anxiety low during the process. We will work with you again when it's time for us to move on to out next post!  Thank you for your help! Cheryl

WallaceWe have moved our giant Labrador Wallace from London to Seattle recently and the experience we had with Air Animal was amazing. This was Wallace's second flight of his life and we did the first flight from Toronto to London ourselves and it was really stressful. Having Air Animal with us for this move and helping us manage it was a night and day experience! They know their stuff and are thinking about any issues with the transfer from kennel size, border processing and details, timing with your schedule and flights, as well as your pets, to ensure everything runs smoothly and they can react and pivot when things change on your end to ensure your pet is supported and being thought about the whole time. They are on hand to answer any questions and are incredibly responsive (even late at night and across different time zones!) They understand the physical and emotional needs of the pet and made sure that Wallace had time to stretch and relax before getting on the plane and did everything they could to get him to us as quickly as possible on the other side. They gave us tips on how to prepare him before the flight and acclimate him once he has landed with check ins once he had settled in. I was definitely more worried than Wallace was in the end and thankfully I had nothing to worry about :) Your animal is in excellent hands with this service and well worth the investment for your peace of mind and their comfort and safety!Thanks so much you guys xx!

Tigrou & LibelluleHi Maria, Sorry for the delay but the last days were quite amazing as you can imagine. Btw, wanted to send you an email to thank you and the team for the incredible support you gave us and Tigrou/Lili in this long and painful journey!! They’re really well and already totally adapted to the new place. Sure it is also linked with your high quality service as when they arrived the first day, they were totally relaxed! Again big congrats and thanks a lot for their well-being!Sincerely, Dan

Burke & DarcyHello, I don’t know if I’ve thanked you enough for all of the help and great work you did in getting Darcy and Burke to England. You did a fantastic job staying on top of things through the strike situation at Heathrow.Thank you so much. Chris

Odin & JeterThank you so much for taking such good care of Jeter. I am so relieved he was in the hands of your people. They expedited his care and cared for him as if he were their own. If we had attempted this on our own we would have struggled to get him the care he needed because we are like fish out of water here. Because of you and your UK partners he made it through a very scary situation and is going to be well. We truly appreciate the care you and your partners have taken.Thank you, Sophia

Zakk & LorienHello Maria, I just wanted to truly thank you for everything. Zakk & Lorien are safe and sound in their new home. They arrived in perfect conditions.Thank you again and best Regards, Bartolome

LokiMaria, Loki is safely here she’s doing well. Thank you so much for being such amazing help throughout this process! - Brogan

SammyHello Jessica, It has been a week since Sammy reached home and he is doing well. I just wanted to thank you and Dustin for doing an excellent job of coordinating and transporting Sammy across the country. Dustin sent us pictures and videos throughout the trip to ensure us that he is doing well.  Thanks again for taking care of my pet. Deena