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Customer Testimonials

Some Love from Our Clients!

Our clients send us updates and pics when their pet friends arrive at their new home. Opening emails like these frankly makes our day. Enjoy!

Sao Paulo, Brazil to Houston, Texas

International Pet Moves April 4, 2019

Fred Hello dear all – I’m now writing to you from my new office in Houston. Sergio and I wanted to take a moment to thank this amazing team for your help, patience, expertise in handling Fred’s move to Texas. We were very apprehensive, to be quite honest, as we didn’t know what to expect. Gladly, we were pleasantly surprised to meet up with (Melinda) and Fred as he was dropped off at our apartment – so happy and lively as nothing had happened! It didn’t seem as he was on such a looooong trip! So, with that, we want to give you a HUGE THANK YOU! We couldn’t have done this without you – we realize this is teamwork (as handoffs between Sao Paulo, the airport authorities, airline, Houston authorities and then local delivery teams). We are thrilled with your services – and so very impressed with your teamwork! – we’re already recommending your services to friends. All the best, Fred, Sergio & Geysa

Houston, Texas to Budapest, Hungary

International Pet Moves March 21, 2019

Fancy and Bertrand Michelle, Thank you for reaching out to check up on us. The two kitties were delivered to our apartment around lunch on Monday. They (the cats) were glad to be finished with the journey and both are settling in nicely; they are actually laying by me as I type this email right now. Thank you for your help in making everything happen. You made the transition overseas less stressful for us! Have a great week! Rowdy

New York, New York to Barcelona, Spain

International Pet Moves March 14, 2019

Callie and Zena Dear Michelle, It's been 2-1/2 weeks since Callie and Zena arrived in Barcelona. As you can see, they have settled in well to their new home. Thank you and your incredible team for the thoroughness in preparing the paperwork and flights. The professionalism, courtesy and caring of each and every team member made this critical part of our move flawless. I especially appreciated the continuous follow up and updates as the cats moved from our old home to JFK to Frankfurt to Barcelona to our new home. Please pass this along to everyone involved. I continue to recommend Air Animal to everyone I know. You may be hearing from my friend Victor in a few months when he and his dog move to Portugal. Kind regards, David

Scotland to Dubai, United Arab Emirates

International Pet Moves March 7, 2019

The kids sure are home.... they were very sleepy girls on Wednesday but seems more lively today. Thank you for all your help and support over the last few weeks. The whole process from beginning to end was smooth, professional and informative.John & Lynsey, Shimaya & Star

Orlando, FL to Lausanne, Switzerland

International Pet Moves February 21, 2019

Tofu I can't tell you enough about how great Air Animal is! We just finished an international move and they really took away all of the stress and worry about getting our fur baby, Tofu, half-way across the world with us. They handled all the paperwork and helped us through every single step of the way leading up to travel. They built a travel crate for our big guy and answered my many questions quickly and thoroughly. Then, when it was time for his flight, I was able to follow his entire flight itinerary and they updated us with pictures and details every step of the way! I don't know how we could have done this without Air Animal and I am so grateful for such a wonderful experience! Now, he has a beautiful view of the Swiss Alps! Shari McConahay

Gulfport, Mississippi to Honolulu, Hawaii

Domestic Pet Moves February 21, 2019

Dozer & Twinkle Cathy, Thank you so much for everything you did for us we were able to pick up Dozer and Twinkle from quarantine today. The boarder/ transporters were absolutely wonderful and kept us posted on everything. Once again thank you for everything you have done. The boarder did ask us where we got the food and water bowls. I let them know we got them through your company. Thank you, The Ludwigs

Houston, Texas to Lagos, Nigeria

International Pet Moves February 15, 2019

Sake and Charles Good morning Michelle, I have received the pups last night, they were pretty happy to get out of the kennel! They are trying to adjust with all of the new smells and trying to establish their property. It is funny to watch. Thank you for your help!