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Customer Testimonials

Some Love from Our Clients!

Our clients send us updates and pics when their pet friends arrive at their new home. Opening emails like these frankly makes our day. Enjoy!

Houston, USA to London, UK

International Pet Moves November 2, 2021

Chrm. Meow and Meowseph surveying their domain
During the move, Cory shared that another Air Animal pet parent named their cat Chairman Meow as well. Meowseph is pleased his name is so distinctive. ;-)"Hi Cory,Sorry for the late reply. I’ve had to adjust to UK times while traveling back and forth three times to the airport to get my COVID tests done. That’s hilarious about Chairman Meow! Seems like my name isn’t as unique as I thought!Anyway, just wanted to let you know the cats are doing fine and have mostly. They went from extremely scared the first night to extremely angry (with me) the second night to now being perfectly comfortable. Thanks for all your help getting the cats to the UK safely with no hiccups! I’ve attached a few pictures.Kind regards,Lucy" 
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Brazil to Luxembourg

International Pet Moves November 2, 2021

Meet Mel. This world traveling Boston Terrier moved from Brazil to Luxembourg. Her pet parent lived in Peru and contacted Air Animal Pet Movers before a company relocation. Luxembourg requires a three-month process to import a dog, so Mel moved to Brazil to live with his dad’s mom and wait for the okay to board a plane. Air Animal’s trusted Brazilian service partner, Jerry B, put Mel on a flight from Brazil to Frankfurt, Germany. From there, she traveled by ground reuniting with her pet parent in their new home.“Hi Cory,Mel is doing great! We missed her a lot.Thank you so much for everything and be aware that Jerry has done a great job.We’ve communicated by phone and Whatsapp messages and his support was amazing. He noted that my mom was concerned about Mel’s departure and send her messages and pictures of Mel when in the airport and also messages when arrived in Frankfurt.This is more than a simple shipment.Thank you a lot!Rudney” 
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U.S. to Australia

International Pet Moves August 2, 2021

 Hi Jessica,Attached are some pics of Darcy settling into his new home – including his new spot in my home office ??He’s settled in a lot better than I thought he would. He’s eating and interacting with us like we’ve never been apart. He’s playing with the kids and giving me heaps of snuggles. We are really lucky to have him in our lives. I can’t thank you enough for getting him home for us. There’s no way I could have navigated the complexities of the Australian animal import requirements so we are so grateful to have you!!Thanks again for everything. Jaki 
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Los Angeles, CA to Poland: COVID Pet Move

International Pet Moves August 26, 2020

Hi Martiza, We wanted to thank you for coordinating Leo and Panda's move to Poland.Although a little stressful during the final hours, we truly appreciated your real-time communication and professionalism.Attached are photos of Leo and Panda enjoying their new space.Thank you,Jeff Alexander
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New Jersery to Switzerland: COVID pet move

International Pet Health Documents August 26, 2020

Hi Maritza,I just wanted to reach out and thank you from the bottom of my heart for helping out with the Health Certificate for Ozzi and for making all of this happen.It is so appreciated to have someone like you handling these types of things during a very trying time for me. AirAnimal is lucky to have you.Please let me know what the next steps are.Bronwyn and OzziNote from Ozzi:Thanks so much for helping me to travel with my mom
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Boston, MA to London, UK: COVID-19 pet move

International Pet Moves August 26, 2020

Riker has three loving pet parents in his corner helping him relocate to the UK.From Tracey in the UK: Thank you so much Cory you made the whole process from my point of view easy.I did call the UK agent for a update and he was just about to call me to say he was almost ready to be picked up!The animal reception centre very efficient even with the COVID-19 process.+++++From Susan Kane in USA: Tracey said that the people at the Animal Reception Centre were lovely - he was out in less than 4 hours after at least one other dog and two cats from New York who were in the queue ahead of him.  The only issue was that they fed Riker ALL the food that Debbie had packed for him - several days worth!   Debbie said that the man at BA in Boston was very efficient. Debbie was naturally a bit fussy and worried about all the details and he told her not to worry since he had shipped over 1000 dogs in the time he had been on the job.  She can fill in the details for you once she wakes up.  We were up all night tracking the flight.Riker made it safely to the UK.  Again, thank you for your assistance.  It worked out well even during the summer and a pandemic!  Susan++++++++Hi, I think you have all the news from Susan, but I wanted to add my thanks. All went well in Boston.  We got there about 3:45 and was able to keep Riker outside with us for an hour while they checked him in and taped everything to his crate. I think he was the only dog on that flight. He was kept in an office with the cargo employee until 7:00 when he was taken to the plane. The only question BA had was if the fee for his ticket had been paid. I told them to call you for verification. Thanks again for your help and for tolerating questions from all of us. We couldn’t have done this move without your services. Best,Debbie
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Atlanta to Sweden

International Pet Moves July 29, 2020

Hi Maritza! Astrid has arrived safe and sound to Stockholm and is now on her way together with Terese to Gothenburg! She was very happy when she arrived but fell asleep as soon as Terese started driving, she is probably exhausted from her trip!Thank you for everything, it feels so good to finally be back on Sweden! Kind regards, Martin & Terese 
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New York to Singapore

International Pet Moves July 29, 2020

Pax and Surya relocated to Singapore from New York last week and were reunited with their pet parents after the required Singapore 10-day quarantine.Dear Air Animal,That’s a huge relief and a big part of our transition complete. Thanks a lot to your team too for all the care and the attention!! Anthony & Cristina, thanks for the help in New York to get the dogs started on their journey in comfort and style!And Cory, what can I say! What an adventure it’s been. We can all now relax. Your patience and persistence and positive energy has been the mainstay of this move and made it possible. Thank you for everything!! Now it only remains for me to complete my quarantine and meet up with Kartik and the dogs ??As a way of saying thanks that Pax and Surya are with us and that they are lucky to have so much care and attention from so many people along the way, Kartik and I donated to a dog charity in Singapore. So we can pass on some of that love. With warm wishesKavita and Kartik Pax and Surya 
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